Return/Exchange Policy

Refund/Exchange Policy

Thank you for your purchase at Dawsonschoolstore.com operated by the Dawson School DPA.

In order to be eligible for an exchange or credit, you must return the product within 15 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way, with labels/tags intact.

To initiate an exchange/return, please email shopdawsonschool@gmail.com.   We will respond with instructions for where/how to return the item(s).

After we receive your item, we will inspect it and process your return. If accepted a credit will be given to be used for future purchases on the dawsonschoolstore.com site.  

If you would rather exchange your item, we will happily make any size/color exchange on unused items if an item is available for exchange.   If not, a credit will be supplied.

If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund. 

If anything is unclear or you have more questions feel free to contact our customer support team at shopdawsonschool@gmail.com